What you receive:-

A High-Level Operating Design that can govern the technology decision.

The S2O HLD provides an understandable description of the proposed future operating system before detailed implementation begins.

1. How the business should operate

A future-state operating narrative showing how work, decisions, handovers and responses are expected to operate differently.

2. Why that behaviour should produce value

A clear relationship between the intended business outcome and the operating changes expected to contribute to it — including the important assumptions that still require validation.

3. How the organisation will know

The controls, measures, feedback, response authority and timing required to determine whether the operation is behaving as designed and to respond when it is not.

Enough detail - to drive your detailed design

The HLD establishes sufficient operating meaning for the subsequent team to investigate:

application capability,
workflow,
data,
integration,
automation,
roles and permissions,
configuration, and
development requirements.