What we Do.
We design the operating system the technology must fulfil.
S2O converts strategic intent into an implementation ready Operating Design.
The design describes how the business system is expected to behave, not which product should be purchased.
You already have the artefacts
“We already have the OKRs.”
Good. They tell us what the organisation is trying to achieve.
“We already have the requirements.”
Good. They describe capabilities and needs.
“We already have the user stories.”
Good. They describe how users need to interact with the future solution.
“We already have the RFP.”
Good. It allows potential suppliers to respond to the stated need.
The additional question is:
Do those artefacts collectively define how the business must behave for the outcome to occur?
That includes the interaction between work, decisions, authority, controls, exceptions, feedback and measurement.
That is the design space in which S2O operates.
What S2O produces
We establish an Operating Design describing:
Required behaviour — what must operate differently.
Decision logic — what consequential decisions must occur and where.
Authority — who or what must be capable of responding.
Control — what operating conditions must be maintained as circumstances change.
Feedback — what consequences need to return to influence future action.
Measurement — how the organisation can determine whether the design is behaving as expected.
Value relationship — why the proposed operating behaviour is expected to contribute to the intended business outcome.
Operating Behavior layer
How does work actually flow, vary, constrain and respond under pressure? What provisional #controlregulators need to be considered for the future state and described in the tactical enablers?
The test of our work
A practical test of the S2O design is simple:
Can a competent client or implementation partner take the Design, understand the required operating behaviour and control logic, and independently evaluate whether an existing application, combination of applications or custom development can fulfil it?
If yes, the design has reached its purpose.
Measurement Architecture Layer
Which operating signals, leading indicators, KPIs and benefit measures prove progress and provide feedback for adaptation and agility?
Decision Ownership Layer
Who has authority to act in time when performance moves outside tolerance?
Verification Layer - Put your High-Level Design to work!
Supplement your RFP with the high-level design that declares the strategic initiatives, business benefits, tactical control regulators and measurement system required for adaptive control.
Use as a heath check of your current systems configuration and performance including the required redesign.
Use for conducting gap analysis for solution selection using the Vendors own AI Repository.
Provides the input to the solution providers AI repository to output the detailed design ready for verification by your team.