Strategy to Outcomes (S2O) supports your build of the ERP Design from strategic intent to Detailed Design Readiness.
You have the strategy. You have the OKRs. You have the requirements. You may already have the RFP. But have you designed how the business system must behave to produce the intended outcomes?
S2O translates strategic intent into an Operating Design defining the required system operating behaviour, decisions, controls, deep measurement and feedback. Your organisation and implementation partners evaluate which existing applications, combination of applications or custom development can fulfill the design.
What’s behind the arrow?
Strategy → Outcomes
Most organisations can describe the strategy. Most implementation partners can describe the technology. We design how the business must operate for one to produce the other.
Strategy to Outcomes develops the causal operating design connecting strategic intent to measurable operating outcomes.
S2O creates a persistent design of how the enterprise is intended to operate including the reasoning behind it so the design can be interrogated, impact-assessed and adapted as evidence emerges during execution.
We don't start with the software. We establish how the business system needs to behave.
Why book a book a chat?
Use this time to discuss how we work and the competitive advantage we provide to your organisation.
Where S2O fits
STRATEGIC INTENT -Organisation
↓
OPERATING DESIGN - S2O
↓
SOLUTION EVALUATION - Partner/Organisation
↓
DETAILED DESIGN & IMPLEMENTATION - Partner/Organisation
Your strategy establishes what the organisation is trying to achieve.
S2O establishes how the business system needs to operate for that outcome to become plausible.
The client and its implementation partners determine which technology should fulfil the design and how it should be implemented.
What the design makes Visible
A S2O Operating Design establishes, at the appropriate level:-
How processes behave.
What decisions must occur.
Who needs authority to act.
What must remain under control.
What feedback must return.
What needs to be measured.
How the proposed system behaviour relates to the expected business outcome.
The missing design question
Objective have been declared!
Requirements can be complete.
User stories can be complete.
An RFP can be complete.
And the organisation must infer how all of those artifacts must work together to produce the intended business outcome.
The question S2O asks is different:
Can you explain how the future state design will produce the intended outcome?
S2O works with you to develop the required reasoning so your configuration produces the expected outcomes. It’s the missing design layer.
The commercial boundary
We design what the technology must fulfil.
S2O is independent of the application decision.
The design may ultimately be fulfilled by:
an existing application,
several applications working together,
AI or automation,
a specialist solution,
custom development,
or a combination of these.
S2O does not sell that answer.
We provide the operating design against which the answer can be evaluated.
Direct or Partner Led
Strategy to Outcomes can be engaged directly by the client or through an ERP vendor, implementation partner or consulting organisation.
The approach and workflow is identical.
Only the commercial relationship changes.
Two Service Streams
Strategy to Outcomes Advisory
Co-develop the operating Design.
Strategy to Outcomes Enablement
Build your organisational capability to continuously develop, govern and improve operating designs.